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Microlesson · 5-min read

Labour Turnover – Definition, Measurement, Causes, and Control

# Labour Turnover (LT)

## Definition

Labour Turnover = Rate of change in workforce (workers leaving and new workers joining an organisation).

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## Methods to Calculate Labour Turnover Rate

1. Replacement Rate Method:

$$LT = \frac{\text{Number of workers replaced in a period}}{\text{Average number of workers on roll}} \times 100$$

2. Separation Method:

$$LT = \frac{\text{Number of separations during the period}}{\text{Average number of workers on roll}} \times 100$$

3. Flux Method:

$$LT = \frac{\text{No. of separations + No. of replacements}}{\text{Average number of workers on roll}} \times 100$$

Flux Method (Extended — includes new recruitments):

$$LT = \frac{\text{Separations + Replacements + New Recruitments}}{\text{Average number of workers on roll}} \times 100$$

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## Causes of Labour Turnover

### 1. Personal Causes (Employee's own initiative)

1. Seeking better opportunity elsewhere

2. Premature retirement due to ill health or old age

3. Domestic problems and family responsibilities

4. Dissatisfaction with job/working conditions (partially avoidable)

### 2. Unavoidable Causes (Employer-driven)

CauseRemedy
Seasonal nature of businessDiversify product mix
Shortage of materials or marketFind new suppliers/markets
Change in factory locationAvoid unnecessary relocation
Worker's disabilityProvide retraining

### 3. Avoidable Causes (Management's responsibility)

1. Dissatisfaction with job, pay, or working hours

2. Poor relations with management/supervisors/colleagues

3. Lack of training facilities

4. Lack of recreational and medical facilities

5. Low wages and allowances

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## Effects of High Labour Turnover

1. Flow of production gets disturbed

2. New/inexperienced workers have lower initial efficiency

3. Even experienced new workers take time to adjust

4. Increased training cost

5. Higher material wastage by new workers

6. Increased recruitment cost

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## Costs of Labour Turnover

Cost TypeDescriptionImpact
Preventive Costs (PC)Costs to prevent turnover — welfare, pension, medical facilitiesHigh PC → Low LTR
Replacement Costs (RC)Costs due to high turnover — recruitment, training replacementsHigh LTR → High RC

> Optimum: Balance PC and RC to minimise total cost of labour turnover.

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## Steps to Minimise Labour Turnover

1. Exit interviews — understand reasons for resignation

2. Job analysis and evaluation — place right person in right job

3. Scientific recruitment, placement, and promotion — structured HR processes

4. Healthy working atmosphere — training, education, and grievance resolution

5. Joint worker-management committee — structured grievance handling

Worked example

### Example 1

Q: During a period, 50 workers left and 40 were replaced. Average workers on roll = 500. Calculate LT using all three methods.

A:

  • Replacement Rate = (40 / 500) × 100 = 8%
  • Separation Rate = (50 / 500) × 100 = 10%
  • Flux Method = (50 + 40) / 500 × 100 = 18%

Note: Flux method always gives the highest rate as it counts both separations and replacements.

### Example 2

Q: Distinguish between Preventive Costs and Replacement Costs in the context of labour turnover.

A:

  • Preventive Costs: Incurred to KEEP workers (welfare, medical, pensions). High preventive spending → low turnover.
  • Replacement Costs: Incurred BECAUSE workers left (recruitment, training). High turnover → high replacement costs.

The company should invest in preventive costs up to the point where the savings in replacement costs justify the spend.

⚠️ Common exam mistakes

  • Using 'replacements' in the separation method — Separation method uses only separations; replacements appear in Replacement Rate and Flux methods.
  • Forgetting that Flux method denominator is still 'average workers on roll' — a common error is to use total separations + replacements as the denominator.
  • Classifying 'seasonal business' as an avoidable cause — it is an unavoidable cause (management-driven, not worker-driven).
  • Confusing effects with costs — effects are operational disruptions; costs are the measurable financial categories (preventive vs replacement).
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