# Management of Receivables (Debtors)
## Meaning
Receivables management is the planning and controlling of the 'debt' owed to the firm by customers on account of credit sales. It is also called trade credit management.
## Objective
The basic objective is to optimise the return on investment tied up in receivables — striking a balance:
- Too much in receivables → risk of bad debts and collection costs.
- Too little in receivables (very tight credit) → restricted sales, because competitors may offer more liberal terms.
Hence receivables management needs proper policies and their implementation.
## Three aspects of managing debtors
### 1. Credit Policy
A balanced credit policy covering three decisions — credit standards, credit terms, and collection efforts.
- Credit period is stated in net days. E.g. "net 50" means customers must pay within 50 days.
- Cash discount policy specifies: (i) the rate of cash discount, (ii) the cash discount period, and (iii) the net credit period.
- E.g. "3/15 net 60" = a 3% discount if paid within 15 days; otherwise the full amount is due within 60 days.
### 2. Credit Analysis
Assessing how risky it is to grant credit to a particular customer — i.e. due diligence / reputation check on the customer's creditworthiness.
### 3. Control of Receivables
Following up with debtors and deciding a suitable collection policy — both laying down credit policies and executing them.
## Quick recall
Three aspects = Policy → Analysis → Control: set the terms, screen the customer, then chase and collect.