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Microlesson · 5-min read

Management of Receivables — Meaning, Objectives and Aspects

# Management of Receivables (Debtors)

## Meaning

Receivables management is the planning and controlling of the 'debt' owed to the firm by customers on account of credit sales. It is also called trade credit management.

## Objective

The basic objective is to optimise the return on investment tied up in receivables — striking a balance:

  • Too much in receivables → risk of bad debts and collection costs.
  • Too little in receivables (very tight credit) → restricted sales, because competitors may offer more liberal terms.

Hence receivables management needs proper policies and their implementation.

## Three aspects of managing debtors

### 1. Credit Policy

A balanced credit policy covering three decisions — credit standards, credit terms, and collection efforts.

  • Credit period is stated in net days. E.g. "net 50" means customers must pay within 50 days.
  • Cash discount policy specifies: (i) the rate of cash discount, (ii) the cash discount period, and (iii) the net credit period.
  • E.g. "3/15 net 60" = a 3% discount if paid within 15 days; otherwise the full amount is due within 60 days.

### 2. Credit Analysis

Assessing how risky it is to grant credit to a particular customer — i.e. due diligence / reputation check on the customer's creditworthiness.

### 3. Control of Receivables

Following up with debtors and deciding a suitable collection policy — both laying down credit policies and executing them.

## Quick recall

Three aspects = Policy → Analysis → Control: set the terms, screen the customer, then chase and collect.

Worked example

### Example 1

Decoding credit terms "2/10 net 45":

  • A 2% cash discount is offered if the customer pays within 10 days (the discount period).
  • If the discount is not taken, the full invoice amount is payable within 45 days (the net credit period).

So on a ₹1,00,000 invoice: pay ₹98,000 if paid by day 10; otherwise pay ₹1,00,000 by day 45.

⚠️ Common exam mistakes

  • Misreading credit terms: in '3/15 net 60', the 3 is the discount %, 15 is the discount period (days), and 60 is the net credit period — not the other way around.
  • Believing that minimising receivables is always best — overly tight credit restricts sales, since competitors may offer more liberal terms.
  • Confusing the three aspects: Credit Policy (setting standards/terms/collection effort), Credit Analysis (assessing a customer's creditworthiness), and Control of Receivables (follow-up and collection).
Reference:
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