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Microlesson · 5-min read

Management of Receivables - Meaning, Aspects, Credit Policy, and Financing

## Management of Receivables

### Meaning and Objective

Management of receivables refers to planning and controlling the debt owed to the firm from customers on account of credit sales. Also called trade credit management.

Basic Objective: Optimize the return on investment in receivables.

The fundamental trade-off:

SituationProblem
Large receivablesHigher bad debt risk + higher collection costs
Low/tight receivablesRestricts sales growth and competitiveness

→ Proper policy is essential to strike the right balance.

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## Three Aspects of Debtors Management

### 1. Credit Policy

Involves decisions on:

  • Credit standards — Who qualifies for credit?
  • Credit terms — For how long? At what discount?
  • Collection efforts — How aggressively to pursue overdue accounts?

A firm's Cash Discount Policy specifies three elements:

1. Cash Discount Period

2. Cash Discount Rate

3. Net Credit Period

### 2. Credit Analysis

The finance manager assesses how risky it is to extend credit to a particular customer.

  • Involves due diligence on creditworthiness
  • Uses financial statements, credit reports, and trade references

### 3. Control of Receivables

  • Lay down and execute collection policies
  • Follow up with debtors regularly

Four Costs of Maintaining Receivables:

CostDescription
Cost of funds blockedOpportunity cost of capital tied up
Administrative costsRecord-keeping, billing, management
Collection costsCosts of chasing overdue payments
Defaulting costsBad debts written off

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## Factors Determining Credit Policy

FactorConsideration
Impact on salesDoes tighter/looser credit affect revenue?
Credit termsPeriod and conditions offered
Cash discountRate and period of early-payment discount
Customer selectionCriteria for approving applications
Customer payment habitsHistorical behavior of customer segments
Collection policiesAggressiveness of debt recovery
Billing/record-keepingEfficiency of invoicing and documentation

> Lenient policy → Higher sales but higher bad debt risk

> Stringent policy → Lower risk but potential loss of customers

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## Factors Under the Finance Manager's Control

1. Supervising credit administration

2. Contributing to top management's credit policy decisions

3. Deciding criteria for credit application selection

4. Speeding up conversion of receivables into cash via aggressive collection policy

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## Financing Receivables

When goods/services are sold on credit, money is locked in receivables. To free up funds and manage cash flow, businesses use receivable financing methods (e.g., factoring, discounting bills) to convert receivables into immediate cash.

Worked example

### Example 1

Credit Policy Trade-off Analysis:

ABC Ltd currently sells ₹50 lakh/year on cash terms. It is considering extending 30-day credit to all customers.

Expected outcome of new credit policy:

  • Sales increase to ₹65 lakh/year
  • Bad debts estimated at 2% of credit sales
  • Average collection period = 30 days
  • Cost of funds = 12% p.a.

Investment in receivables:

= (Cost of sales / 365) × 30 days

= Assume cost ratio = 80%, so cost of sales = ₹52 lakh

= (₹52 lakh / 365) × 30 = ₹4.27 lakh

Cost of new policy:

  • Opportunity cost = ₹4.27 lakh × 12% = ₹51,240
  • Bad debts = ₹15 lakh × 2% = ₹30,000
  • Total additional cost = ₹81,240

Benefit:

  • Incremental contribution = ₹15 lakh × 20% (contribution margin) = ₹3,00,000

Decision: ₹3,00,000 > ₹81,240 → Accept the credit policy — it is profitable.

### Example 2

Three Aspects — Quick Classification:

Scenario: The finance manager of XYZ Ltd is:

(a) Reviewing a customer's CIBIL score before approving credit → Credit Analysis

(b) Deciding to offer 2/10 net 30 terms (2% discount if paid within 10 days, else full amount due in 30 days) → Credit Policy (Cash Discount Policy)

(c) Sending reminder notices to customers 5 days past due → Control of Receivables (Collection Policy)

⚠️ Common exam mistakes

  • Treating credit policy as just about credit period — it includes credit standards, credit terms, cash discount policy, AND collection efforts
  • Forgetting all four costs of maintaining receivables — students typically cite only 'bad debts' and miss opportunity cost of blocked funds, administrative costs, and collection costs
  • Confusing cash discount period with net credit period — cash discount period is the window to earn the discount; net credit period is the total maximum credit period
  • Stating the objective of receivables management as 'minimize receivables' — the correct objective is to optimize the return on investment in receivables, not minimize them (which would kill sales)
Reference:
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