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Microlesson · 5-min read

Meaning, Objectives, Aspects, and Credit Policy

## Management of Receivables

Meaning: Planning and controlling of debt owed to the firm from customers on account of credit sales. Also known as trade credit management.

Basic Objective: Optimize the return on investment in receivables.

The Balance:

  • Large receivables → Higher bad debt risk + higher collection cost
  • Low receivables → Restricts sales volume
  • Solution: Implement a proper, well-calibrated credit policy

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### Three Aspects of Debtor Management

#### 1. Credit Policy

Involves decisions on credit standards, credit terms, and collection efforts.

Cash Discount Policy of a firm specifies:

  • Cash Discount Period
  • Cash Discount Rate
  • Net Credit Period

#### 2. Credit Analysis

  • Determine how risky it is to extend credit to a particular customer
  • Involves due diligence of the customer's creditworthiness

#### 3. Control of Receivables

  • Follow up on debtors and execute suitable collection policies

Four Costs of Maintaining Receivables:

CostDescription
Cost of funds blockedOpportunity cost of capital tied up in receivables
Administrative costsRecord-keeping, billing expenses
Collection costsEfforts and expenses to recover dues
Defaulting costsBad debts written off

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### Factors Determining Credit Policy

  • Impact on sales
  • Credit terms
  • Cash discount offered
  • Customer selection practices
  • Customer payment habits
  • Collection policies
  • Billing & record-keeping efficiency, interest charges, bad debts

> Lenient policy → Increases sales but risks bad debts

> Stringent policy → Reduces bad debt risk but may lose customers

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### Factors Under the Control of the Finance Manager

1. Supervising credit administration

2. Policy contribution to top management decisions

3. Deciding criteria for credit application selection

4. Speeding up conversion of receivables through aggressive collection policy

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### Financing Receivables

When goods/services are sold on credit, money is locked in receivables. To free up funds and manage cash flow, businesses use financing methods (e.g., factoring, invoice discounting).

⚠️ Common exam mistakes

  • Confusing Credit Policy (broad decisions on standards, terms, collection) with Credit Analysis (individual customer due diligence)
  • Forgetting all four costs of maintaining receivables: funds blocked, administrative, collection, and defaulting — questions often ask for all four
  • Thinking a lenient credit policy is always preferable — it increases sales but also raises bad debt and collection costs significantly
  • Forgetting that Cash Discount Policy has three components: Discount Period, Discount Rate, and Net Credit Period — missing any one component is a common exam error
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