## Deviations from Controls — What the Auditor Must Do
### When Deviations Are Detected During TOC
If the auditor finds that a control has not been applied as designed, they must determine:
(a) Whether the TOC performed provides an appropriate basis for continued reliance on controls.
(b) Whether additional TOC are necessary to gather more evidence.
(c) Whether the potential ROMM arising from the deviation must be addressed through substantive procedures.
---
### Why Substantive Procedures Are Always Required (The Golden Rule)
> Regardless of the assessed level of ROMM, the auditor must ALWAYS perform substantive procedures for each material class of transactions, account balance, and disclosure.
This is because:
| Reason | Explanation |
|---|---|
| Risk assessment is judgmental | The auditor's assessment of ROMM may itself be incorrect |
| Inherent limitations of internal control | No control system is perfect — collusion, errors, system failures |
| Management override of controls | Management can bypass even well-designed controls |
Consequence: TOC can reduce substantive work, but can never eliminate it entirely.
---
### Specific Inquiries When Deviations Are Found
The auditor must specifically inquire:
- Were these deviations isolated incidents or systematic?
- Do they indicate a breakdown in the control?
- Is there a compensating control that mitigates the risk?