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Microlesson · 5-min read

Methods of Evaluating Internal Control — Narrative Record, Check List, ICQ, Flow Chart

## Evaluation of Internal Control — Methods

### Why Evaluate Internal Controls? (Benefits to the Auditor)

Evaluation enables the auditor to determine:

1. Whether errors and frauds are likely to be located in ordinary operations

2. Whether an adequate ICS is in use and operating as planned

3. Whether an effective internal audit department is functioning

4. Whether controls adequately safeguard assets

5. How reliably management is discharging its recording function

6. How reliable reports, records, and certificates to management are

7. The extent and depth of examination needed in different accounting areas

8. The appropriate audit technique and procedure for the circumstances

9. Where control is weak or excessive

10. Whether worthwhile suggestions can be offered to improve the control system

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### Four Methods of Evaluating Internal Control

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Narrative Record | Check List | ICQ | Flow Chart

```

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### Method 1: Narrative Record

  • A complete and exhaustive written description of the system as found in operation
  • Requires actual testing and observation before it can be developed
  • Best suited to small businesses or where no formal control system exists

Disadvantages:

  • Difficult to comprehend the system from a written description
  • Hard to identify weaknesses or gaps
  • Difficult to incorporate changes (e.g., reshuffling of staff)

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### Method 2: Check List

  • A series of instructions and/or questions that audit staff must follow/answer
  • Staff initials the space against each instruction upon completion
  • Answers: Yes / No / Not Applicable

Sample Check List Questions (Purchases):

1. Are tenders called before placing orders?

2. Are purchases made on the basis of a written order?

3. Is the purchase order form standardised?

4. Are purchase order forms pre-numbered?

Key distinction from ICQ: Check lists are instructions for the auditor's staff; ICQ is issued to the client.

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### Method 3: Internal Control Questionnaire (ICQ)

  • A comprehensive series of questions about existence, operation, and efficiency of ICS
  • Most widely used method for collecting internal control information
  • Yes = satisfactory; No = weakness; N/A = not applicable
  • Provision made for explanation of "No" answers
  • Issued to the client to be filled by concerned executives and employees

Sample ICQ Areas:

AreaKey Questions
PurchasesAre purchases centralised? Are purchase orders pre-numbered and signed by authorised officials only?
CreditorsAre supplier invoices routed to Accounts Department? Are supplier statements compared with ledger accounts?
InventoriesAre perpetual stock records maintained? Are stock records reconciled with accounting records periodically?
Fixed AssetsAre capital expenditure budgets approved? Are fixed assets physically verified periodically? Are discrepancies investigated?

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### Method 4: Flow Chart

  • A graphic presentation of each part of the internal control system
  • The most concise method of recording the auditor's review
  • Minimises narrative — achieves a level of presentation not possible in other forms
  • Provides a bird's eye view of the system, transaction flow, and integration
  • Gaps in documentation can be easily spotted and improvements suggested

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### Comparison Summary

MethodBest ForKey Feature
Narrative RecordSmall businesses, no formal systemExhaustive written description
Check ListRoutine audit programmeInitials-based instruction following
ICQMost entitiesMost widely used; Yes/No/NA
Flow ChartComplex systemsMost concise; visual; bird's eye view

Worked example

### Example 1

Scenario: An auditor reviews the purchases system of a large manufacturing company with a formal multi-level approval process. Best method: Flow Chart — it will clearly depict the authorisation flow and make any gaps in the approval chain immediately visible.

### Example 2

Scenario: An auditor reviews a small trading firm with no documented procedures. Best method: Narrative Record — the auditor visits the premises, observes operations, interviews staff, and documents the process in writing. This is appropriate given the absence of a formal control system.

### Example 3

Scenario: During an ICQ review, the auditor notes 'No' against 'Are purchase orders pre-numbered?'. Analysis: This indicates a control weakness — pre-numbered purchase orders help detect unauthorised or missing orders. The auditor should document this weakness, assess its impact on audit risk, and potentially increase the scope of substantive testing on purchases.

### Example 4

Scenario (ICQ — Fixed Assets): The ICQ response to 'Are discrepancies disclosed by asset verification reports investigated?' is 'No'. Analysis: This is a significant weakness — uninvestigated discrepancies could hide theft, obsolescence, or errors. The auditor should perform additional substantive procedures on the fixed asset register.

⚠️ Common exam mistakes

  • Stating that ICQ is the only method — there are four distinct methods, each suited to different entity sizes and complexity levels.
  • Confusing Check List (instructions for the auditor's staff who initial against completed steps) with ICQ (comprehensive questionnaire issued to the client to be completed by their executives).
  • Forgetting that a 'No' answer in an ICQ signals a weakness — students sometimes say it means the control 'does not exist' without connecting it to the impact on audit risk and required response.
  • Describing Flow Chart as the 'most comprehensive' method — ICQ is the most widely used and comprehensive; Flow Chart is the most concise.
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